Smart operation and maintenance refers to the management and maintenance of various facilities, systems, and services in the park, improving the operational efficiency, reducing costs, enhancing efficiency and comfort, achieving refined, intelligent, and efficient management of the park, and enhancing its competitiveness and attractiveness. It mainly includes facility and equipment management, energy management, environmental monitoring and management, security and fire management, information system operation and maintenance, work order management and maintenance services, data analysis and decision support.